Who we are
DERIVQ LIMITED, trading as ASYM Capital (“we”, “us”, “our”), is the controller of the personal data described in this policy. This means we decide why and how it is used.
DERIVQ LIMITED is a company registered in England and Wales (company number 09852527). Our registered office is 53 Kilby Court, Southern Way, North Greenwich, London SE10 0PR, United Kingdom.
Our use of personal data is governed by UK data protection law, in particular the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy covers personal data we collect through this website and when you contact us by email or phone.
If you have a question about this policy or about your personal data, contact us:
- Phone
- +44 7743 262560
- Post
- DERIVQ LIMITED, 53 Kilby Court, Southern Way, North Greenwich, London SE10 0PR, United Kingdom
The personal data we collect
The contact form
When you send an enquiry through the contact form on our website, we collect:
- your name
- your email address
- your company, if you choose to give it
- the type of enquiry you select
- your message and anything you include in it.
The form delivers these details to our mailbox and sends an automatic acknowledgement to the email address you give.
If the website cannot send the email, your own email app opens with a pre-filled message addressed to contact@asymcapital.uk. We receive that message only if you choose to send it. Once sent, it is treated in the same way as any other email you send us.
Emails and phone calls
If you email or phone us directly, we receive the contact details you use, such as your name, email address or phone number, and the information you give us in your email or during the call.
Technical data
When you visit the website, our hosting provider processes the technical data needed to deliver pages to your device and to protect the site. This includes your IP address and details of each request, such as the page requested and the time of the request, which are recorded in the hosting provider’s server logs.
When you submit the contact form, we also use your IP address to limit the number of submissions that can be made from the same address. This helps prevent abuse of the form.
Whether you have to give us personal data
You are not required by law or by contract to give us personal data. The contact form needs your name, email address and a message so that we can reply, and it cannot be sent without them. You can contact us by email or phone instead.
Please do not include special category data (for example, information about your health, religious beliefs or political opinions) or information about criminal convictions in your message. We do not need it to respond to an enquiry.
How we use your personal data
We use personal data only for the purposes below. UK data protection law requires us to have a lawful basis for each of them.
Responding to your enquiry
- What we do
- Read and reply to your enquiry, send the automatic acknowledgement and communicate with you about it.
- Data used
- Contact form details, and your contact details and what you tell us in emails and phone calls.
- Lawful basis
- Where you ask about our services for yourself, taking steps at your request before entering into a contract with you (UK GDPR Article 6(1)(b)). In all other cases, including where you contact us on behalf of an organisation, our legitimate interests in responding to enquiries and corresponding with the people who contact us (Article 6(1)(f)).
Running and securing the website
- What we do
- Deliver the website, keep it secure and working properly, and prevent abuse of the contact form.
- Data used
- Technical data, including your IP address.
- Lawful basis
- Our legitimate interests in operating a secure and reliable website (Article 6(1)(f)).
Meeting our legal obligations
- What we do
- Comply with the laws and regulations that apply to us, including requests from authorities that we are legally required to meet.
- Data used
- Any of the personal data described in this policy, where the law requires it.
- Lawful basis
- Compliance with a legal obligation (Article 6(1)(c)).
We do not use enquiries sent through the contact form to send marketing.
We do not rely on your consent for the uses described in this policy. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects on you.
International transfers
Our service providers may process personal data outside the United Kingdom. Where personal data is transferred outside the UK, we make sure it is protected by the safeguards that UK data protection law requires. You can contact us for details of these safeguards and, where applicable, a copy of them.
How long we keep it
We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal and regulatory obligations. When we no longer need it, we delete it.
How we protect it
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure. The website, including the contact form, is served over an encrypted (HTTPS) connection.
Your rights
Under UK data protection law you have the following rights over your personal data. Some apply only in certain circumstances, and some are subject to exemptions.
- Access
- To ask for a copy of the personal data we hold about you and for information about how we use it.
- Rectification
- To ask us to correct personal data that is inaccurate, or to complete data that is incomplete.
- Erasure
- To ask us to delete your personal data.
- Restriction
- To ask us to limit how we use your personal data, for example while we check whether it is accurate.
- Objection
- To object to our use of your personal data where we rely on our legitimate interests.
- Portability
- To receive the personal data you have given us in a structured, commonly used and machine-readable format, or to ask us to send it to another organisation, where we use it on the basis of a contract or your consent and by automated means.
How to exercise your rights
To make a request, email contact@asymcapital.uk, call +44 7743 262560 or write to us at our registered office. You do not usually have to pay a fee.
We may need to ask for information to confirm your identity before we act on your request. We will respond without undue delay and in any event within one month of receiving your request or, if we have asked for that information, within one month of receiving it. If your request is complex, or you have made several requests, we may take up to two further months. If so, we will tell you within the first month and explain why.
Complaints
If you are unhappy with how we have handled your personal data, please contact us first and we will try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:
- Website
- ico.org.uk
- Helpline
- 0303 123 1113
Changes to this policy
We may update this policy from time to time, for example if we change how we use personal data. The current version is always published on this page, and the date at the top shows when it was last updated.